Inside Sales Representative
Job Category: Sales/Marketing
Requisition Number: INSID002079
Posting Details
- Posted: September 15, 2023
- Full-Time
Location
Peabody, MA 01969, USA
Job Details
Description
About the Opportunity
Join world-class experts in finding answers to our customer’s toughest questions as an Inside Sales Representative in Ocean’s Light Technologies organization. You will work directly with customers, others in the sales team, as well as our engineering and operations teams to achieve our sales objectives. You will be closing net-new business while fostering positive and collaborative relationships with prospects to learn about, engage with and implement products that unlock the unknown. You will partner with customers to understand their needs, determine the right products to meet these needs and engage outside sales team members to in-order-to expand Ocean’s offerings and solutions into those customers in the most timely and effective way.
You will engage with customers across industries and company sizes to identify opportunities to exceed customers’ expectations and help them achieve their goals.
Through a natural curiosity and passion for servicing our customers, the successful candidate will:
- Develop sales opportunities by researching and identifying potential accounts and proactively engage new customers
- Coordinate and qualify incoming sales requests in order to forecast expected sales
- Partner with current customers to identify new opportunities that serve their needs
- Educate customers on our product portfolio and value proposition
- Act as a customer advocate, partner with Operations to ensue on-time deliveries and RMA queries are addressed promptly
- Partner with marketing teams to deploy and manage sales campaigns, pricing notifications and other customer communications
- Process quotes and sales orders and obtain documents for order fulfilment
- Build meaningful and productive relationships with customers and internal stakeholders
- Maintain CRM data including leads, opportunities, sales campaigns and customer follow-ups
- Understand and appropriately use the company pricing system and policies
- Learn the product portfolio, product details and applications as well as newly developed products
About the Candidate
Our ideal candidate will bring a wealth of broad business development experience and should possess:
- 2+ years of technical customer service and inside sales experience required
- Bachelor’s degree is preferred – Sales, Marketing, Business, Communications, Engineering or related sciences desirable
- Strong account management with CRM proficiency, Salesforce experience is helpful
- Proficiency in Office 365, especially Outlook and Excel
- Oracle and/or Microsoft Dynamics experience is helpful
- Experience in process-oriented sales techniques and tools (Sandler, Challenger)
- Demonstrated success in inside sales
- Embraces collaboration, team commitment and change
- Excellent verbal and written communication skills with high attention to detail
- Strong planning and analytical capabilities
- Conflict resolutions skills
- High standard of ethics, integrity and inclusivity
- Strong bias for action, a high sense of urgency and ability to drive results
- Knack for learning new technologies, applications and newly developed products
- Written and verbal fluence in English required, bilingual helpful
About the Perks
Ocean Insight offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (www.halma.com), our employees enjoy excellent career development, networking, and advancement opportunities worldwide.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Quality Inspector
Job Category: Production
Requisition Number: QUALI002070
Posting Details
- Posted: August 22, 2023
- Full-Time
Location
Peabody, MA 01969, USA
Job Details
Description
About the Opportunity
Join world-class experts in finding answers to our customer's toughest questions as a Quality Inspector in Ocean's Light Technologies organization. You will be responsible for performing standardized quality control checks on our company products to ensure they meet the required legal, environmental and company standards for safety and quality. You may also be required to prepare test data and identify areas of quality control improvement within an ISO 9001 environment.
To ensure success as a Quality Inspector, you should have a strong working knowledge of mathematical concepts, excellent visual awareness, and the ability to work with minimal supervision. Ultimately, a Quality Inspector can efficiently monitor the integrity and quality of products without impeding production rates.
Through a natural curiosity and passion for servicing our customers, the successful candidate will:
- Enter and maintain documentation and records necessary in support of production processes, testing and inspection
- Verify test reports are accurate and complete
- Inspect raw materials, in-process and finished goods and products according to quality and safety standards
- Maintain Calibration tools & equipment in IL database
- Monitor testing procedures and processes to ensure tests performed are done according to item specifications, protocols, and standard test methods
- Ensure test equipment is calibrated and working correctly
- Data collection for KPI’s (Key Performance Indicators) quality reports
- Identify possible areas for improvement in quality control processes
- Involved in MRB and RMA processing and decision making
- Maintain clear and concise records to comply with internal and external regulations
- Understand and comply with Ocean’s policies, procedures and instructions to ensure product quality, customer satisfaction, attainment of business goals and environmental well-being
- Perform other duties as assigned
About the Candidate
Our ideal candidate will bring a wealth of broad business development experience and should possess:
- High school diploma or equivalent
- 2 + years’ experience as an Inspector or quality technician preferred
- Good teamwork and interpersonal communication skills
- Understanding of mathematical concepts, quality tools and sampling plans
- Ability to analyse and interpret drawings, specifications, and other technical information
- Familiarity with basic dimensional/electrical tolerancing and test
- Skilled in basic computer software such as Microsoft Excel, Word, Access
- Experience with internal auditing a plus
- Basic knowledge of MRP systems
- Some lifting required of up to 20 lbs
- High standard of ethics and integrity
About the Company
Ocean Insight is the Applied Spectral Knowledge company and a leading provider of optical solutions for researchers and industries, utilizing spectral measurements to expand scientific discovery, reduce waste, and improve quality of life. We combine savvy system design, integration capabilities, and application knowledge to help people solve problems using light measurement.
With more than 300 employees worldwide throughout the US, EMEA and APAC, we leverage the wealth of knowledge from a diverse and multidisciplinary team that drives our growth and high performance. Ocean Insight is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology.
About the Perks
Ocean Insight offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (www.halma.com), our employees enjoy excellent career development, networking, and advancement opportunities worldwide
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Firmware Engineer
Job Category: Engineering/R&D
Requisition Number: FIRMW002037
Posting Details
- Posted: June 21, 2023
- Full-Time
Location
Peabody, MA 01969, USA
Job Details
Description
About the Opportunity
Join world-class experts in finding answers to our customers' most challenging questions as a Firmware Engineer. International Light, a division of Ocean Insight, makes world-class light measurement systems that are involved in solving some of the world's biggest problems. In this role, you will work with the International Light Product development team, helping make the next-generation light measurement systems.
As a collaborative Engineer, you will:
- Work with a team of driven, supportive, and highly skilled professionals in the development of International Lights next-generation electrical and firmware architectures
- Ability to design and develop scalable firmware and architecture for use in scientific and industrial product applications with a background in Electrical Engineering.
- Utilize electrical engineering expertise in a multidisciplinary team to design, build, and test new solutions to meet customer requirements and specifications for light measurement applications.
- Investigate, propose, and build consensus for future technology solutions and design architectures.
About the Candidate
Our ideal candidate brings a wealth of experience and should possess the following qualities/skills:
- Bachelor’s degree in Electrical Engineering or equivalent technical discipline
- 5+ years of work experience in technical development
- Expert-level C/C++/C# firmware development, including low-level debugging
- Embedded firmware, and application, deployment, and development.
- Proficient with hardware debugging tools such as multimeters, oscilloscopes, logic analyzers.
- Electrical circuit design (primarily low voltage DC)
- Communication protocols such as RS232, USB, RS485, I2C, UART, SPI.
- Graphical user interface design
- People-centric focus with the ability to collaborate with all teammates across the organization
- Strong initiative, work ethic, and levels of enthusiasm
- Excellent skills in planning and communications, strong analytical capabilities, and attention to detail
- Ability to deal with ambiguity, navigate uncertain situations, and drive for clarity
- High standard of ethics and integrity
- A good communicator and self-starter, capable of working independently and solving problems without constant oversite.
Nice to Have
- Additional programming knowledge in Python, Linux, Labview
- Software or Application suite development experience
About the Company
Ocean Insight is the Applied Spectral Knowledge company and a leading provider of optical solutions for researchers and industries, utilizing spectral measurements to expand scientific discovery, reduce waste, and improve quality of life. We combine savvy system design, integration capabilities, and application knowledge to help people solve problems using light measurement.
With more than 300 employees worldwide throughout the US, EMEA and APAC, we leverage the wealth of knowledge from a diverse and multidisciplinary team that drives our growth and high performance. Ocean Insight is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology.
About the Perks
Ocean Insight offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (www.halma.com), our employees enjoy excellent career development, networking, and advancement opportunities worldwide
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)